IML image FAQ

Waiting for a parcel..?

For questions concerning parcel tracking or damages, delivery queries or any questions concerning parcel distribution or Cash on delivery - please contact your Onlineshop! We are only the logistic partner of your online shop and have no access to customer care information.


What portion of the mail quantities can we actually deliver?

We can offer 100% coverage in Germany. Each piece of mail is delivered using our extensive network. There is not one single route but many possible routes. We find the exact route as we use our extensive distribution network to find the right transit channel at the right price.


Can IML also do labeling?

On request we can assume the labeling of your mailings or create for you the address labels and make them available for your use.



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